Business context
Added to playbookBusiness context has been added to the working draft.
Your Playbook
Your Playbook
AI Operating Playbook
30% draft complete
AI goals and outcomes
Added to playbookAI goals and outcomes has been added to the working draft.
Current tools and workflows
Added to playbookCurrent tools and workflows has been added to the working draft.
Approved AI use cases
Needs refinementPriority use case: Customer enquiry response support. Why it fits: It is visible to customers, repeatable, and easy for the team to review.
Missing: Review boundary
Prompt library
Not startedThis section will be built from prompt pattern activities.
Data, privacy, and safety boundaries
Not startedThis section will be built from safety boundary decision record.
Human review and quality checks
Not startedThis section will be built from output checking activity.
Roles and responsibilities
Not startedThis section will be built from team and owner responsibilities.
30/60/90 day action plan
Not startedThis section will be built from final planning activity.
Review rhythm
Not startedThis section will be built from staying current activity.
Recently added: approved ai use cases
Approved AI use cases
45 minutes
Saved loaded from assigned programme
Why this matters
Scoring matrix
The first AI use case should be valuable, visible, and safe enough to review before it reaches customers.
Manual/private video
What makes a use case worth doing
4 min
After watching, complete the scoring fields and keep the human review boundary explicit.
Transcript
Start with the business decision. A useful AI use case has a clear owner, a repeatable task, a known risk, and a visible improvement in quality, speed, or consistency.
Activity
Reasoning
Quality check
Needs refinement
Mark Smith
The customer enquiry example is strong. Add the review boundary before it moves to the playbook.
Provider-light MVP
Internal workflow controls
Notifications
Resume your AI Operating Playbook
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No-send MVP: consent checked and message logged for preview only.Credential
AI Literacy: Operating Playbook
Programme completed. AI Operating Playbook developed. Issuer: Cloverbase.
Manual status: manual pendingCoaching
Book coaching session 1
Open booking linkGate: coaching-1; status: openInvoice evidence
EB-AI-enrol-ai-literacy-demo
- Ex GST
- $3800
- Incl GST
- $4370
- GST
- $570
- Status
- issued
Refinement response
Evidence